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allens training

Call ACTwell 02 6239 4292

Master Builders Association, 1 Iron Knob St, Fyshwick ACT 2609, Australia

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Frequently Asked Questions

I have special needs. Can I still attend First Aid training?

Depending on the type of need, you can still participate in first aid training. We will do everything possible to meet individual needs. Please advise us of your requirements at the time of booking.  It is a requirement of courses that include Cardiopulmonary Resuscitation, that you are physically capable of performing uninterrupted Cardiopulmonary Resuscitation on a Cardiopulmonary Resuscitation manikin placed on the floor.

English is my second language, can I still attend the training?

Yes, however it is important that you are able to understand what the instructor is saying. We will do everything possible to assist you if you are having difficulties, however demonstrating your knowledge competence as a first aider in written and practical assessments is a requirment.

Do I need to do CPR annually?

It is not a legal requirement to complete a resuscitation course each year. However, the Australian Resuscitation Council recommends that first aiders should be able to demonstrate their resuscitation skills on a regular basis. An annual Cardiopulmonary Resuscitation renewal may also be required by certain industries and may be identified in industry regulations or licensing requirements.

What should I bring to the course?

Your completed pre-course online workbook, some photo ID and a pen is all that you will require. We recommend that you wear comfortable clothing for your training course, as there are some physical requirements such as kneeling on the ground performing Cardiopulmonary Resuscitation on training mannequins.

Is it possible to fail?

Our Trainers see it as their responsibility to make sure that all participants are competent by the end of the session. If you need help, they will make every effort to ensure that you get it.

Will you run private group bookings?

Yes, please use our contact page to send us an enquiry about private bookings.
We can come to your location provided you have adequate facilities to host the training session. Minimum requirements are 10 participants for private bookings. If your group size is less than 10 we can still run private sessions however there will be a higher cost per participant. Alternatively we can try to book your entire group into one of our 'public courses'.

How long will it take to receive my certificate?

We endeavour to get your certificate to you quickly and will email you an electronic copy of your certificate as soon the course has been processed. In case of postal delays we ask that you allow us 7-10 to receive your hard copy certificate.