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allens training

Call ACTwell 0412 812 391

12/285 Canberra Avenue,
Fyshwick ACT 2609

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ACTWELL offer a wide variety of services to assist your organisation prepare for an emergency. From reviewing your current emergency plans and procedures, through to training your staff in emergency preparedness. We work with you and tailor our services to ensure that all content is specific to your organisation's existing requirements.

Please complete the consultation form to book in for an emergency preparedness review and consultation for your organisation.

Emergency Plans

Work Health and Safety Act 2011 directs that all organisations/facilities must have an emergency plan that outlines arrangements, systems, strategies and procedures relating to the response and management of Emergencies.

These site-specific manuals are a comprehensive guide to everything you need to know and do for all types of emergencies. All ACTWELL Emergency Plans are developed to exceed the requirements of AS 3745-2010 Planning for Emergencies in Facilities.

Our consultants will develop your site specific plan, and assist you in implementing. We will work closely with you to ensure an adequate training plan is developed for your general occupants, Emergency Control Organisation (Chief Wardens and Wardens).

Health Care Facilities 

ACTWELL work closely with Helath Care Facilities including Hospitals and Residential Aged Care Facilities (RACF) to ensure Emergency Plans comply with AS 4083-2010 Planning for Emergencies - Health Care Facilities

PlanSafe Emergency Management Software 

ACTWELL utilise state of the art software to develop online Emergency Plan's that include employee training and reporting features. 

PlanSafe is an online safety induction and emergency management program. It provides personalised safety information and training to those within the facility including wardens/chief wardens, employees, contractors, visitors, and volunteers. 

The reporting feature allow records to be maintained and produced to assist with compliance obligations.

Having your Emergency Plan available to employees through an interactive portal ensures far greater understanding of the facility's Emergency Response Procedures, and increases the likelihood of all occupants evacuating safely during an emergency.

PlanSafe enables clients to easily achieve compliance with current Workplace Health and Safety Legislation, and Australian Standards (AS 3745-2010).

Plan Safe Assembley Area

Emergency Planning Committee 

An Emergency Planning Committee (EPC) must be formed for each facility, and are responsible for the development, implementation and maintenance of the Emergency Plan, including emergency response procedures and all related training. 

ACTWELL can assist in the establishment of an EPC if one has not been established. Ourconsultants will work directly with the EPC every step of the way to gain their input into the emergency planning process. The EPC will be required to provide our consultants with any site specific information that should be included in the emergency plan, such as specific or unique hazards that exist within their facility.

EPC's are required to meet at least annually, however during the planning process, this will likely need to be more frequent. ACTWELL consultants can attend or chair EPC meetings to assist with meeting compliance.

Emergency Control Organisation

An Emergency Control Organisation (ECO) must be established for each facility. The ECO must be appropriate for the facility as determined by the EPC and should include Chief Wardens, Communications Officers, Floor or Area Wardens and General Wardens.

During an Emergency, instructions given by the ECO personnel shall take precedence over the normal management structure.

Plan Safe ECO

Evacuation Diagrams

Evacuation Diagrams are mandatory in all facilities across Australia. They are site specific and assist all people within a building to exit safely. ACTWELL diagrams are developed and installed in order to exceed compliance requirements with Australian Standard 3745-2010 Planning for Emergencies in a Facility. Our staff can install the diagrams for you and supply a range of mounting options including snap lock frames, stylish acrylic options, or even have them printed directly onto brushed aluminium.

evacuation diagram tb

New Diagrams

The Work Health and Safety Act 2011 directs that Evacuation Diagrams must be placed in every workplace, regardless of size. Diagrams must be displayed at specific heights in locations where occupants and visitors are able to view them, such as hallways, common areas and close to exits. They must show the layout of the premises, the location of safety equipment and the evacuation route. New buildings, or previously un-diagrammed buildings will require new diagrams to be produced by our diagram technicians. This process includes a site audit to assess the site in order to produce accurate, high quality and compliant diagrams. If no major changes or demolitions occur, diagrams remain compliant for a period of 5 years.

Compliance Updates

Buildings with existing diagrams require compliance updates ensure that all diagrams within a premises meet the Australian Standards. These updates are required every 5 years or when building structure, building egress or first-attack firefighting equipment changes. The compliance date is recorded on each evacuation diagram.


Training must be conducted for ECO members at least annually, with skills retention activities and evacuation exercises required 6 monthly.

Site specific ECO training will address response to specific emergencies, types of response equipment.

ACTWELL will coordinate with the EPC/ECO to deliver site specific training. PlanSafe will provide ECO members with regular skills retention activities and help ensure compliance is always maintained.

Training can be delivered as either 'accredited' or 'non accredited'. Compliance with the Australian Standards does not dictate that training must be accredited, however it is recommended. Both accredited and non-accredited formats have advantages.

  • Accredited training provides participants with Nationally Recognised Units of Competency. It is very thorough, and the course content is largely set by the unit requirments.
  • Non-accredited training allows more flexibility, and is usually more time and cost effective, however no unit of competency is achieved.

ACTWELL are unquestionably recognised as the best in Canberra for Emergency Response Training, from First Aid through to First-Attack Firefighting.  ALL our training is delivered by one of our expert trainers with a background in Emergency Services. When you undertake a course with ACTWell you will trained by a paramedic, a firefighter, an emergency nurse... someone with real life experince as a first responder, and an educator.

Our 3 company Directors have 30 years experience combined as emergency services personnel, and over 25 years in education and training.

Book a Consultation

Please complete the form below to book in for an emergency preparedness review and consultation for your organisation.

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